How Can I Support My Tech-Challenged Loved Ones Without Going Insane?

Life Hacker - Dear Lifehacker,

My mother just got a new computer. She's eager to learn, but we're starting from scratch. How can I give her some tools to learn on her own, so I don't need to hover over her while she explores every menu and every option? Sadly, I don't have the time to really teach her, but I'd love to help her teach herself, and don't want her to not ask me if she has problems.

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