Engadget - Well, you might not have heard about it from us, but by now you're likely familiar with the tale of British journalist Guy Adams and the controversy surrounding his suspended Twitter account.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.
