The cops in Seattle are getting socially acquainted with Twitter and using it to get citizens to participate in tweeting in information about crimes, in an effort to hopefully solve them faster.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.