Parature Brings A Customer Support Tab To Facebook Pages

As Facebook increasingly becomes a channel for brands to interact with consumers, it makes sense for companies to tap into the social network to manage customer support. Salesforce’s Service Cloud, Get Satisfaction and a host of others have launched deep integrations with Facebook to allow companies to engage with the 400 million plus consumers on the social network. Today, Accel Partners-backed Parature, an on-demand customer service software, is launching a customer service product for Facebook Pages.

Read more:

Read Full Story >>
The story is too old to be commented.