UPS Blog - The UPS Store, Inc., among many other U.S. retailers, recently received a government bulletin regarding a broad-based malware intrusion not identified by current anti-virus software. Upon receiving the bulletin, The UPS Store retained an IT security firm and conducted a review of its systems and the systems of its franchised center locations. The UPS Store discovered malware identified in the bulletin on systems at 51 locations in 24 states (about 1%) of 4,470 franchised center locations throughout the United States.
Based on the current assessment by The UPS Store and the IT security firm, certain customers’ information, who used a credit or debit card at the 51 impacted franchised center locations between January 20, 2014 and August 11, 2014, may have been exposed. For some center locations, the period of exposure to this malware began after January 20, 2014. The malware was eliminated as of August 11, 2014 and customers can shop securely at all The UPS Store locations.
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