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British Airways flies into privacy storm over Google identity checks on passengers

Standard: British Airways today faced a backlash from privacy campaigners after it revealed plans to use the internet to create “dossiers” on passengers.

The airline said it wanted to be able to deliver a more personal touch by researching passengers. The “Know Me” programme will use Google images to find pictures of passengers so that staff can approach them as they arrive at the terminal or plane.

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standard.co.uk
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