Remember Twitter?
Or, at least, that would seem to be the sentiment from parts of Twitter that are now shocked that the company is considering switching to an algorithmic timeline, according to a BuzzFeed report.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.