NRM: "Energy firm EDF has been trending on Twitter; but for all the wrong reasons. Users have confused the company with the English Defence League, sending them hundreds of abusive tweets about the far-right movement's protests."
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.
