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JD Power Awards Verizon Top Customer Service Award

HotHardware: For the fourth consecutive reporting period, J.D. Power and Associates awarded Verizon Wireless top honors in wireless customer care satisfaction among full-service carriers. Verizon scored 766 on a 1,000-point scale and performed particularly well in telephone contacts that originate in the automatic response system (ARS) channel and are then transferred to a live customer service representative (CRS), as well as calls made directly to a CSR, according to the semi-annual report.

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hothardware.com
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CAT S48c rugged smartphone lands with a hearty splash on Sprint, Verizon in the U.S.

The CAT S48c is another tough, waterproof, military-spec entry in the CAT Phone line and now it's available to you, in the U.S., on Sprint and Verizon

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knowtechie.com
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Verizon will finally make its spam protection tools free for all customers

Verizon Wireless announced yesterday that it will be rolling out free spam and robocall protection to its subscribers, starting in March.

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knowtechie.com
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T-Mobile discounts its unlimited prepaid plan in response to Verizon

Never content to let Verizon flip the script, T-Mobile today announced that for a limited time its Unlimited prepaid plan will be discounted to $50 per month.

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knowtechie.com