New Rising Media: "Over time, users of Twitter have become less happy and more sad in their communicae, according to a study by University of Vermont researchers, who got published in science journal PLoS.
Data was collected via tracking a vast amount of keywords with differing types of sentiment (some happy, some neutral, others not so happy). These words ranged from your everyday sentence connectives to more emotive cases like "pancakes" or "suicide." With this, researchers could calculate the gross domestic happiness amongst Twitter users."
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.