NY Times: Just as everyone in the world is thought to be connected to one another within six steps (and the prolific movie star is linked to just about every other actor in the trivia game “Six Degrees of Kevin Bacon”), data from the social media consulting firm Sysomos finds that the same holds true for Twitter users.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.