Computerworld: It's 9:00 in the morning, or 3:00 in the afternoon, or even 10:00 at night. Do you know what your users are up to?
More than ever, IT managers can answer "Oh, yes" to that query.
As corporate functions, including voice and video, converge onto IP-based networks, more corporate infractions are happening online. Employees leak intellectual property or trade secrets, either on purpose or inadvertently; violate laws against sexual harassment or child pornography; and waste time while looking like they are hard at work.