Helium: Twitter is a micro-blogging social network where you connect with other users by following people or being followed. The concept is similar to adding a friend on facebook. While there is plenty of advice on how to gain followers, little is said about losing followers ~ and it happens a lot!
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.