Talk about bad manners. A new class-action lawsuit asserts that Comcast Corp. helped itself to a customer’s credit report without authorization, even after he specifically paid the cable giant to prevent the disclosure of his financial information.
The lawsuit, filed Tuesday in U.S. District Court in Northern Illinois, says Keith Santangelo of Chicago set up new Internet service with Comcast late last year. During a chat session with a Comcast representative, Santangelo was told the company would have to issue a credit inquiry to establish new service.