GadgetsRound: "Twitter has been recently trying out a lot of new features and tweaks to their service. They’re tweaking their platform to see if people will like the new changes or not. Along with certain improvement to the platform, Twitter has released a new feature for their Twitter app for Android."
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.