I feel the same way about Comcast. It is literally impossible to comprehend how a corporation that is so wholly and utterly terrible at everything they do, could possibly be as successful as they are.
I have never used AT&T for anything but phone service, but if that is any indication, then I can't imagine they're any better than Comcast.
I wouldnt trust AT&T with anything I find important or care about. Especially my internet.
Now lets talk price.....
Finally the uncontested are getting what they deserve - some competition. To put simply, a new rival just came to town.