Forbes: People who use competing products just don’t get the loyalty of Apple users. "What is so special about the iPhone? That Macbook Air? An iPad Mini?" The product specs rarely seem extraordinary, yet customers love them. Even in Korea, Apple scores higher on customer satisfaction than native son Samsung.
It’s pointless to compare Apple products and video game consoles. They’re two different types of experiences catering to two different types of media consumers.
But still, Apple has some really nice things coming up.
Their loyalty is not determined by the quality of the Apple products, but by the sheepiness of their fans.