The problem is, that's not what they said. They made up some BS about server side calculations being vital to running the game. They dressed it up as a service and "vision" to benefit gamers, but it was nothing of the sort....they blatantly lied about it.
If they'd have come out from the start and stated it was DRM and called it Sim City Online, then they wouldn't be in the mess they are now in terms of negative publicity over the botched launch, their terrible customer service and the rather stilted experience they've served up as a next gen Sim City. Smaller cities, less depth, forced multiplayer and DRM....their vision is to treat gamers as the enemy, walking wallets to be conquered by any means necessary. Screw good value, screw making the game the best that it can be....let's intentionally nerf it to protect our interests, we can sell features back to the gamer later as micro-transactions.
Keep supporting that if you like...you'll be responsible for the slow death of the industry in the long term. Bank on it!

@ dennett316. It worked for Microsoft with live. Now everyone wants to make software as a service.