Apple again flattens rivals in latest J.D. Power smartphone satisfaction survey

BGR, While it isn’t news that iPhone fans love their smartphone of choice, it is remarkable to see just how much more they love their smartphones than their competitors’ customers. J.D. Powers’ latest Wireless Smartphone Customer Satisfaction Study shows that iPhone users rate their devices highest among all smartphone users in all possible categories, from performance to physical design to features to ease of operation. In fact, no other smartphone manufacturer even matches Apple’s scores in any of JD Powers’ four criteria.

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