It's not the number of followers you have on Twitter that counts--it's how you influence them. That's the message from a new service called PeerIndex that analyzes the flow of information through Twitter. It offers a way to find people who are particularly authoritative in certain domains.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.
