Twitter went into an uproar Friday after a BuzzFeed report that the social network was on the brink introducing an algorithmic, more Facebook-style feed. Twitter CEO Jack Dorsey tried to calm fears this morning in a series of tweets, but he did not deny the substance of the report. High-profile users have threatened to abandon the service, and the changes reportedly could arrive as soon as this week. The Verge has now seen the redesigned timeline and can share new details about how it's going to work.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.