Twitter’s decision to notify users when their accounts are targeted in state-sponsored attacks earned its share of praise. But Twitter’s silence in terms of specifics about the attacks—whether by choice or gagged by a National Security Letter—has foisted some anxiety upon those who were notified.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.