Now what? That’s a question I’ve been asking myself since Leslie Miley, the now former engineering manager at Twitter, published a post explaining that his reason for leaving the company was because of the way it addresses, or doesn’t address, diversity and inclusion. Jesse Jackson, presumably in response to Miley’s revelations, urged Twitter to release a racial breakdown of its recent company-wide layoffs, USA Today reported earlier today.
There’s nothing wrong with getting more data, but the case has already been made: Twitter has serious issues around diversity and inclusion that the company needs to address, especially at the leadership level.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.