Nieman Journalism Lab- Presumably, most Twitter users use hashtags intending to add their tweet to a river of similar information and to expose their own thoughts to a wider, interested audience. Twitter itself markets the hashtag to those ends. But does that actually happen? It’s unlikely, especially for the most popular hashtags. There are many useful exceptions, but hashtags for big news stories are particularly vulnerable to mathematical futility.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.
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