If Samsung doesn't care about customers, how can it hope to keep them?

The Verge: "Earlier today, Samsung revealed that it won't update the Galaxy S, its most successful smartphone to date, to the latest version of Android. You might shrug and dismiss that as just more evidence of Android's inherent fragmentation or the need for buyers to beware, but I take grave issue with it. This is a decision based not on technical constraints, as Samsung would have you believe, but on hubris."

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Syko2641d ago

Total BS, Agree with this piece 100% being a Galaxy S owner. However I am currently running ICS on my phone now, While not official it still gets the job done Via Root and ROM Flash.

KingPin2641d ago (Edited 2641d ago )

A lot of android phones have to be rooted and flashed nowadays to keep up with the latest Android version.

i know the HTC Desire Z had to be rooted and flashed if users wanted gingerbread with sense 3.0.

the thing is, if mobile phone makers make it possible for you to upgrade your phone, why would you need to buy another one? thus reducing their hardware sales. so anyone not "tech-savvy" who wants ICS will buy a new phone.

but be glad that with android, there are developers out there who are able and are legally creating roms that have the latest features. with windows mobile, RIM or even some iphones, updating to the latest software just isnt possible even if the phone is capable of doing it.

Speed-Racer2641d ago

I wish my Nexus One could work with ICS. It is possible and has been done but the phone is simply too old technologically to run it smoothly.

mcstorm2640d ago

I agree with you on this regarding phones as people tend to get a new one every 12 to 24 months. The information also don't blame Samsung for upgrading there phone or on android but this is a fault android has. I android is very much like windows Mobile in the way it works and can be used by developers and this just like windows Mobile has + and - points.

But for Samsung to game out and say they will not upgrade the galaxy tab to hunnycombe and now the galaxy 10.1 tab too ics is very wrong because I think tablets should get the updates like laptops do and in the long run could hurt Samsung in the android tablet market because everyone else is upgrading there tablets and Samsung are not.

zeal0us2641d ago

LG treat their customers way worse so no need to start hating/disliking Samsung over this.

bwazy2641d ago

When in doubt, Cyanogenmod!

ThirstyforFanta2641d ago

I have a Nexus S and it has the exact some hardware as the Galaxy S, and it was the first device other than the Galaxy Nexus to get the official update..
That's why I was smart enough to buy a device that is made by Google, because they know how to keep their promises

kcuthbertson2640d ago do know that the Nexus S is made by Samsung and that it won't be getting ICS right?

That totally makes your "Google" phone argument invalid. Google isn't the one fucking people, it's Samsung.

ThirstyforFanta2640d ago

Haha what? Are you retarded?
Nexus S got ICS two weeks ago..

kcuthbertson2640d ago it hasn't.

I am mistaken, it will get ICS, I read an article and mistook the Galaxy S for the Nexus S.

But it definitely hasn't been released yet. You might have ROOTED, and FLASHED to get ICS. But I can do that on my Droid X. ICS has not been officially released for the Nexus S.

ThirstyforFanta2640d ago (Edited 2640d ago )

@kcuthbertson, It was released already..
A few days after, Google pulled it due to high battery usage by certain apps..

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