Jordan Minor writes: Apparently going to a journalism school in the year 2011 involves hearing a lot veteran journalists talk about the growing importance of “new media” and “social networks” like Facebook, Twitter, blogs and other stuff like that. Don’t get me wrong. I love technology and certain aspects of the internet, the nerdy anti-social part. That’s why I always begrudgingly adopted services that connect real people to other real people instead of impersonal avatars. Don't judge me.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
Messenger will return the Facebook mobile app thanks to Meta.
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