Engadget: Like Google's web search, Twitter started off life doing one single thing and doing it very well. And, just like Google, it's kept adding subtle little enhancements along its way to becoming a mature internet tool.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.
