Gigaom: With increasing regularity, Twitter — the San Francisco-based micro-messaging company — finds itself in conflict with its ecosystem. Last year, its decision to buy Twitter clients only resulted in fraying its bonds with its ecosystem. Earlier this year, it made it very clear to Bill Gross that his plans to monetize Twitter-streams (even indirectly) are not welcome.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.
