Things have taking a turn for the worse for the nations 4th largest mobile carrier, during T-Mobiles earnings call today the company revealed that it lost a whopping 318,000 customers during the fourth quarter at a 3.6% churn rate.
I've been saying this for sometime know, they need better phones.
I have the G1 and this year is the end of that two year contract, and I think I am gunna go to Verizon for the new driod phones they are getting.
they just need to die....they cant compete with att and verizon...it doesnt matter how many times they bash the iphone or how hot the chick in the dress is...
I think they need better phones and support and they should be fine.
There is a few groups of customers. All looking for a different phones, from cheap to the top models. Keeping all customers happy is the key to success. Good and big range of devices should help. Prices are pretty much the same, between the carriers, so my conclusion is : it is all about the phones :) By the way that chick is really hot lol :)
Agreed. Yes she is :)
better support??? have you even used t mobile, their support is excellent, I get coverage all the friggin time unlike sprint, at&t, verizon...plus better phone plans for t mobile. People just like to hate on t mobile because its the family friendly company.
Here in NY their service is abysmal, but you right about att :)
AT&T? They have nothing left now after losing the iPhone and their network is slow as hell. Sprint destroys AT&T.
Hot chick, bad network. Its #1 on the youtube prank call list though. There are some pretty good arnald sounboard prank calls to tmobile. Att is second amd they suck to
Am I the only one who wanted to see a commercial in which the iPhone guy becomes jailbroken, and drop-kicks that girl while he FaceTimes over 3G?
Iphone is garbage jailbreaking wud be a luxary we want it to fail.
what?? i dont believe this nonsense, t mobile has been getting way good phones as of late, the new galaxy s 4g is awesome, plus i've heard my friends and family all joining, I call bs on this, t mobile ftw!
Im a Tmobile user, waiting for that Optimums 4G. T-mobile is probably seeing such losses because Android started on their network. The old technology probably provided as a negative catalysis to their experience and now that their contract is over they want to switch. However, the phones that Tmobile have no are not so bad so the churn rate will drop in a year or two.
I'm not surprised. Their coverage sucks here in Sacramento.
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