It's a very powerful force in determining the future shape of communications in the UK, but how many people know anything about Ofcom?
The firm says it will connect three million premises with high-speed fibre connections by 2020.
NRM: "Broadband problems? Under new Ofcom proposals, you will no longer have to “fight tooth and nail” for the “fair compensation” you are owed. If approved, Internet Service Providers will automatically have to pay customers for bad broadband, delayed repairs and missed engineer appointments."
BT's broadband and pay-TV services received the most complaints during the summer, show figures from regulator Ofcom.
