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Cable's Top Lobbyist Just Can't Understand Why People Like Google Better

"Trying to justify the cable industry's latest lawsuit over net neutrality, former FCC boss turned top cable lobbyist Michael Powell has offered up an incredibly entertaining interview in which he struggles to understand why Google tends to see higher customer satisfaction ratings than the cable industry, and tries to brush away anti-competitive concerns as the ramblings of the uninformed masses who just don't understand what a sweetheart the cable industry truly is."

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techdirt.com
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Stringerbell908d ago

To be fair these lobbyists don't understand a lot of things.

kingPoS906d ago

Short of living in isolation how can Powell remain ignorant of fact that customer satisfaction happens when you actually satisfy the customer.