In an effort to keep users engaged on the popular micro-blogging platform, Twitter just rolled out an update that allows anyone to send direct messages to one another, regardless of they’re following each other or not.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.
Well in that case, twitter should also create 'other' inbox like on facebook to get messages from people we don't follow.
These changes help us connect more easily and directly with the people.If we do receive a Direct Message from someone we don’t want to privately converse with, we can still take steps to stop them. We can either block the user or unfollow them and delete the conversation. If we have enabled the Receive Direct Messages from anyone setting, blocking the user will stop them from sending you Direct Messages.See more http://www.rtoz.org/2015/04...
The good thing about all this is that it's opt in. Meaning you can switch this feature off. If this wasn't the case, then it would be a whole different story,
It's the same as before, just that you can turn it off as well.