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HP Clarifies Stance on Firmware and Support for Server Customers

Maximum PC: Hewlett-Packard ruffled a few feathers on Friday when Mary McCoy, Vice President of HP Servers - Support Technology Services stated in a blog post that HP would only provide future firmware updates to customers with a valid warranty, Care Pack Service, or support agreement. The policy was to go into effect beginning February 19, 2014, but as that date draws near -- and the rumblings grow louder -- McCoy today took to the blogosphere to explain the decision and clarify HP's stance on safety and security updates.

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