PC: In the aftermath of events like the Boston Marathon bombings, Twitter is often criticized for the way it indiscriminately distributes lies as well as facts but as chaotic as that process is, we are better off for having it.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.