GigaOM: Twitter may be run by a private corporation, but it has quickly become one of the strongest tools we have for free speech, which is why it’s so important that the company resist efforts to curb that speech.
Airlines, Air France, KLM, and Ryanair no longer offer customer service support using Twitter's direct message functionality.
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Elon Musk has recently declared that Twitter is going to roll out the latest changes to its user interface in order to give a better experience to users.