50°
Submitted by mpctips 897d ago | news

JD Power Awards Verizon Top Customer Service Award

HotHardware: For the fourth consecutive reporting period, J.D. Power and Associates awarded Verizon Wireless top honors in wireless customer care satisfaction among full-service carriers. Verizon scored 766 on a 1,000-point scale and performed particularly well in telephone contacts that originate in the automatic response system (ARS) channel and are then transferred to a live customer service representative (CRS), as well as calls made directly to a CSR, according to the semi-annual report. (Industry, J.D. Power and Associates, Verizon)

Add comment

You need to be registered to add comments. Register here or login
Remember
New stories
40°

Pandora is solving all the wrong problems

4h ago - music streaming service Pandora has released a new feature out of beta into use for the public sp... | Industry
40°

San Franscico Virtual Reality #10 Reveals Initial Line-Up

4h ago - VRFocus reports on the initial speakers and demoing companies who will be a part of SFVR's tenth... | Gadgets
Ad

Filmwatch Contest Details

Now - Come celebrate Independence Day with us on Filmwatch and win cool prizes. | Promoted post