Tech Dirt: Over the years, we've pointed out repeatedly a massive Achilles Heel for Google: its often dreadful customer service. Trying to communicate with Google can often be like facing a giant white monolith, rather than any sort of human being. More recently, we've been concerned about Google's willingness to be overly aggressive in "enforcing" copyright, in an effort to keep Hollywood (and Hollywood's supporters in government) off its back. Combine those two issues, and you've got quite a story... such as the one from Techdirt reader Cody Jackson.
One of the most exciting opportunities is how AI can deepen our understanding of information and turn it into valuable knowledge more efficiently.
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Google’s perception as an innovator is at risk.
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Following Google and many other companies, Byju has joined the list of companies to fire hundreds of workers.
